The mission statement of an organization identifies its customs, principles, integrity, basic objectives, and ideology. It also explains how each relates to the company’s stakeholders, including its employees, distributors, suppliers, shareholders, and the community. These entities can use this statement to align their goals with the companies. Large corporations frequently invest years and millions of dollars in creating and refining mission statements.
Mission statements can become household phrases in some cases. It gives employees focus, direction, and inspiration while informing customers or clients about what to expect from the company. A mission statement is frequently included in a business plan. Google’s mission statement is to organize the world’s information and make it universally accessible and useful.
What is Mission Statement?
A mission statement is a brief explanation of what a brand represents. It expresses the mission and overall intent of the organization. The mission statement, which communicates purpose and direction to employees, customers, vendors, and other stakeholders, backs up the vision. A mission statement is the overarching goal of an organization that serves as a guideline for all management levels and decision-making. A great mission is essential to an effective strategic approach because it helps define the core purpose of your organization. The mission statement is a brief summary of the organization’s mission.
It clearly states the organization’s long-run vision of what it is trying to become, why it exists, and the unique aim that distinguishes it from similar organizations. The mission statement signifies initial clarity of goals and objectives and gives the organization a sense of purpose and direction. It serves as an umbilical cord, linking what the organization does in the marketplace with what it does internally. A mission statement is crucial because it provides a concise strategy and philosophy that applies to any situation within a company.
Parts of a Mission Statement
A mission statement is composed of three major components. These are as follows:
- Purpose: An explanation of why the organization exists.
- Vision: A vision describes what the organization hopes to accomplish.
- Values: A list of the fundamental principles that guide the organization’s actions and decisions.
How to Write a Mission Statement?
A good mission statement outlines the purpose and values of a company or organization. It should be succinct and communicate the organization’s goals and values. “Our mission is to provide high-quality products and services that meet and exceed our customers’ expectations while upholding our core values of respect, integrity, and excellence,” for example. The steps for creating a mission statement are outlined below.
- Determine the target market, audience, or customers for the organization. To begin, describe what your company does. This could be a product you make or a service you offer your customers, whatever keeps your business running.
- Describe what makes the company unique or gives it a competitive advantage. Describe how your company accomplishes its goals. Instead of being technical, think about what values are at the heart of your business. You must value quality, customer service, and long-term viability.
- They must be realistic and reasonable rather than fanciful or extravagant.
- It should be relevant, specific, and credible. Explain the reasons why you do exactly and what you do in your mission statement. This is essential. It makes your company stand out by emphasizing what sets you apart from the competition.
- Motivate employees. You can encourage creativity and innovation in your company. These are critical details to include in your mission statement.
- They must be brief and to the point. The overuse of critical words reduces comprehension and effectiveness.
Tips and Tricks for Finalizing a Mission Statement
There are numerous effective methods for developing a mission statement. The mission statement writing process should consider what a company does for its customers, employees, and the general public. It’s often best to start with more content than you need, then refine the mission statement into a single sentence.
- Brainstorming ideas is the first step.
- It has to be a collective decision of a group of people, not an isolated development.
- Multiple alternatives must be generated at once and put to trial.
- Discussing the options with employees is a significant part of checking the alternatives’ effectiveness.
- You must put every alternative on the shortlist on trial among employees or a group of a limited number of customers, like a focus group or sample for a survey.
Examples
IKEA: To create a better everyday life for the many people.
Nordstrom: To give customers the most compelling shopping experience possible.
Tesla: To accelerate the world’s transition to sustainable energy.
TED: Spread Ideas
American Express: Become essential to our customers by providing differentiated products and services to help them achieve their aspirations.
LinkedIn: To connect the world’s professionals to make them more productive and successful.
Meta: To give people the power to share and make the world more open and connected.
Twitter: To give everyone the power to create and share ideas and information instantly, without barriers.
Paypal: To build the Web’s most convenient, secure, cost-effective payment solution.
Alibaba Group: To make it easy to do business anywhere.
Uber: Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers.
Walt Disney Company: To be one of the world’s leading producers and providers of entertainment and information, using its portfolio of brands to differentiate its content, services, and consumer products.
Microsoft: To enable people and businesses throughout the world to realize their full potential.
Starbucks: To inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.
Coca-Cola: To refresh the world… To inspire moments of optimism and happiness… To create value and make a difference.
Ferrari: To make unique sports cars that represent the finest in Italian design and craftsmanship, both on the track and on the road.
Toyota: To attract and attain customers with high-valued products and services and the most satisfying ownership experience in America.
Adobe: To move the web forward and give web designers and developers the best tools and services in the world.
Benefits of a Mission Statement
It is optional to have a mission statement. However, because a mission statement encompasses an entire company or project, it is crucial for several reasons. A mission statement is important in all aspects of a business, as it influences it in the following ways:
- Identity Construction
- Recruiting Talent
- Managing Culture
- Making a Goal
- Improving Performance
- Building Community,
- Imagining the Future, and
- Encouraging Critical Thinking etc.
Bottom Line
In other words, a mission statement explains what your company does and why it exists. This message is intended for both internal and external audiences and should increase people’s interest in the organization’s brand development. It was designed to both educate and inspire. Mission statements answer the question, “Why does this organization exist?” by summarizing an organization’s primary goals, purpose, and values. Potential customers can only tell you apart from your competitors if you have a mission statement. Mission statements can be motivating, but only sometimes. Team members can use mission statements to align their actions toward the same goals. They can use mission statements to assess a company’s structure or establish policies and procedures.
Reference
- Mullane, J. V. (2002). The mission statement is a strategic tool: when used properly. Management Decision.
- Cochran, D., David, F., & Gibson, C. K. (2008). A framework for developing an effective mission statement. Journal of Business strategies, 25(2), 27-39.
- Alegre, I., Berbegal-Mirabent, J., Guerrero, A., & Mas-Machuca, M. (2018). The real mission of the mission statement: A systematic review of the literature. Journal of Management & Organization, 24(4), 456-473.
- Sufi, T., & Lyons, H. (2003). Mission statements exposed. International journal of contemporary hospitality management.
- Bartkus, B., Glassman, M., & McAfee, B. (2006). Mission statement quality and financial performance. European Management Journal, 24(1), 86-94.
- Alessio. (2015, March 29). 51 Mission Statement Examples from The World’s Best Companies. Alessio Bresciani.
- Mudrick, A. (2020). What Is a Company Mission Statement? Business News Daily.
- Shopify. (2022, November 18). What Is a Mission Statement? Definition and Guide. What Is a Mission Statement? Definition and Guide (2023).
- 27 Mission and Vision Statement Examples That Will Inspire Your Buyers. (2022, November 17). 27 Mission and Vision Statement Examples That Will Inspire Your Buyers.
Nishat Tarannum Mridula is a contributing writer at The Strategy Watch. She has been contributing for last two years.
Nishat is currently studying at the University of Dhaka. Even though her major is in Banking, she enjoys writing on diverse topics, starting from appliances to blogposts. She is in the middle of completing her BBA from University of Dhaka. Alongside that, she writes different types of business articles for The Strategy Watch.